Fairly busy week with two audits; one a surveillance and the other a Certification audit.

The Cert audit went smoothly for the client mostly due to some great internal expertise. Always nice to have someone who can translate “ISO speak” into intelligible corporate English.

Here’s a look at the week to which we wave goodbye:

• Monday – used the US Government shutdown to highlight the pitfall of relying on inspections to assure quality. Mr. Deming would prefer your processes have the quality built-in.
• There was a “Toolsday” this week, too – a deeper look at 5 Whys, and how to TURBOCHARGE them.
• And Friday brought some fotos, mostly from an audit in Colorado. Here’s another one for good measure:

Next week – it’s going to be a busy one! FOUR audits… Let’s hope all concerned survive unscathed.

Enjoy the rest of your day of rest.