Category Archives: 9001:2015

Annex SL Esplained

“Annex SL” is an ISO/IEC document that defines a framework for a generic management system. Understanding it is the key to new ISO releases, such as DIS ISO 9001:2015.

It was published by ISO’s Technical Management Board (TMB) in 2012 but since the recent release of DIS ISO 9001:2015 – and it’s strong impact on that standard, a review of the Annex should be helpful to implementors and auditors alike for several years to come.

annex sl page

You may not have heard of the TMB – but maybe you have heard of a TC, or “Technical Committee”. These are groups of experts; representatives of industry, NGOs, governments and other stakeholders within ISO. One well-known TC is TC 176 – that’s the group responsible for ISO 9001 or “Quality management and quality assurance”.

There are (or have been) at least 290 TCs (I know this because they are numbered sequentially and the latest one is TC 290).

You can see a full list HERE.

The TMB sits above the TCs within the “Organization” (ISO). Their charter is this that they

  • “… shall have responsibility for the general management of the technical committee structure…
  • approve the establishment and dissolution of technical committees, and revisions of the directives for the work of technical committees…
  • shall deal with all matters of strategic planning, coordination,
  • and monitoring of technical committee activities

– (Article 9.3 of the ISO statutes).

TMB Map

Annex SL is one attempt by the TMB to help the TCs provide a better product more easily and efficiently.

Annex SL does this by:

  1. reducing duplication efforts – many management system standards have the same basic requirements
  2. by reducing the differing interpretation of the same terms, or consolidating terms
  3. and by delivering the material in a clear and repeatable manner; making it digestible by consumers of multiple standards.

As you could imagine, all of these committees don’t always have knowledge of what the others are doing – inconsistencies occur. Then, once a standard is released, the industry; those who are certified to these standards and the auditors that interpret them – sometimes come to different conclusions.

There are mechanisms within the certification process to minimize confusion and disconnects, but a better way is a top-down approach; one that begins above the standards creation level itself. Annex SL is a large leap toward a more effective process.

What is in Annex SL?

It is a template – a framework. Scaffolding for other standards. It consists of:

  • Eight clauses
  • Core text
  • A baseline of 45 ‘shall’ statements generating 84 requirements (differing standards will have additional requirements)
  • Base terms and core definitions

This common structure will contain, in addition, the special requirements of the target standard (forgive, please, my space-saving abbreviations. Click to embiggen, then hit your browser’s back button):

ASL Main Structure

And there are common core definitions; the following words will have the same interpretations across all Annex SL conformant standards:

  • organization
  • interested party (preferred term)
  • stakeholder (admitted term)
  • requirement
  • management system
  • top management
  • effectiveness
  • policy
  • objective
  • risk
  • competence
  • documented information
  • process
  • performance
  • outsource (verb)
  • monitoring
  • measurement
  • audit
  • conformity
  • nonconformity
  • correction
  • corrective action
  • continual improvement

A given standard may have other words to be defined, naturally.

“SL”? – What Does It Stand For?

I wish it was something cooler, but…

“SL” is simply the sequential number of an Annex within numerous annexes as part of a document titled, ISO / IEC Directives, Part 1 “Consolidated ISO Supplement – Procedures specific to ISO”

The Annex before it is “SK” (though it is currently just a placeholder), and the one after it is “SM”, “Global relevance of ISO technical work and publications”.

Aren’t you glad you asked. You were going to ask, right?

For next time:

How has Annex SL impacted Publications?

 

Thank you again. Go forth – and annex something.

 

DIS New ISO 9001:2015

The “Draft International Standard” (DIS) of ISO 9001:2015 was released a couple of weeks ago. The previous version of ISO 9001:2015, the “Committee Draft” (CD), was out about a year ago – this latest version brings it into more focus.  I’ll review the differences between the current version (2008) of ISO 9001 and this latest draft of ISO 9001:2015.

The game plan for the full 2015 version goes something like this:

updated sequence
You’ve likely noticed “FDIS Skip Possible” – what this means is that due to the later release of the DIS, there may not be enough time for a complete review so, in accordance to the rules, there is an allowance for the FDIS to be skipped. It could happen…

I’ve summarized most of the new sections of ISO 9001:2015 in previous posts, based on the CD. I’ll be continuing the summaries and re-releasing the existing ones with any needed updates as directed by the recent DIS.

Here’s a very brief overall summary of the whole 9001:2015 shebang (hey, it’s a word).

  • It is restructured based on the requirements of Annex SL (previously known as ISO Guide 83). I will put a summary of what Annex SL is HERE. For now let’s say “it defines a framework for a generic management system with a reasonable analysis of risks and successful responses to them and uses metrics that are meaningful to support improvement”. Many new and updated standards will conform to Annex SL.
  • So, risk is integrated into the standard at a very basic level. It challenges the organization to analyze risks in order to improve.
  • Introduces the concept of “Context” – the business environment; the combination of internal and external factors and conditions that can have an effect on an organization’s approach to its products, services and investments and interested parties.
  • Eliminates “Preventive Action” as a standalone item. Preventive action is now folded into Risk.
  • Documents and Records are combined into “Documented Information”.
  • Stronger emphasis on leadership and commitment from top management to take accountability for the effectiveness of the quality management system.
  • A stronger focus on objectives as drivers for improvements, and related planning needed to achieve the goals.
  • More detailed attention to the control of externally provided processes, products and services.
  • Greater emphasis on planning and control of changes, including required changes in processes and needed changes to the management system.

I purchased a copy (they may be still available) so I’ll be posting more detail on the content of this latest draft of ISO 9001:2015 in the coming weeks.

Go forth, and calibrate thyself – and thank you for visiting.

Sal

Sunday Summary – 27 Oct., ’13

Phew, that was a busy week – four audits. FOUR. One day each, and one day in an airplane. Travel time: 22 hours – would have been much more painful without listening to a book along the way. Thank you,  Audible audiobooks (wait for it… Special Offer – Get Your First 3 Months at Audible.com for $7.49/month!).

Three were ISO 9001 audits, and one for ISO 27001 (Information System Security), and all concerned did quite well – though a few minor nonconformances were handed out (fresh out of Halloween candy, sorry).

Here’s a recap of the posts from this week:

I’d call that a busy week. Next week should be a bit leaner – just a two-day audit on the west coast (call it four days since it takes a day to get there and another to get back).

Hoping to get a few nice photographs of the San Francisco area, if the audit days allow enough time for it.

Enjoy your day of self-calibrating-free rest – and thanks for joining me this week.

Sal